The Autoworld SMS Handphone Verification System started on 1st September 2005. It is one of our latest effort to introduce more value added services to all our members in our objective to create a more trusted Autoworld community.

As at 15th September 2005, it is compulsory for Registered Members to first verify their handphone numbers before they can perform the following at Autoworld's website:
1. Posting of used car classified
2. Posting of bikes and other vehicles
3. Posting of accessories.

Registered members who are not "Verified" can still use the following services:-
1. Participating in the forum
2. Sharing of pictures and thoughts at our Community section.

However, we will improve our services in the future and allow "Verified" members more benefits and value add.

Please read some of the frequently asked questions (FAQ) below on this newly launched service.

How Do I Verify My Handphone?
IMPORTANT: Please make sure your current handphone number is the same as the one you have registered with Autoworld. If the handphone number is not the same, please update at your Autoworld MyAccount / Member's page to the correct mobile number field before you start the handphone verification process below.
Our system will then check against the Autoworld registration database, to match the handphone number upon request. If it does not match, members will NOT be able to verify their Userid.

Sending Request via your Handphone:

Step 1 - Compose SMS Message

Step 2 - AW HP YOURUSERID
(Please replace YOURUSERID, with your Autoworld Login ID)

Step 3 - Send to 36006

Step 4:	A verification code will then be sent to your mobile phone.
Step 5:	Click here or any of the "Verify My Handphone" link from Autoworld website to enter Your User ID, handphone number and handphone verification code as displayed in the SMS message received.

How Do I Know I have Completed My Handphone Verification?
Check your profile page here by enter your User ID and password:
http://www.autoworld.com.my/aw/member/login.asp

What If I don't receive the verification code in more than 12 hours ?
Certain mobile operator line may delay the message sending. If you do not receive it, please do not resend the request. Wait for at least an hour.
If it still do not arrive, please email your problem to hpv@autoworld.com.my, we will to check and resend to you. Or else, you can try to call us at this number : 603-2163 3073.

What these two new icons mean?
- This user has verified his handphone number (You should be able to contact him unless user turns handphone off or is out of coverage area)
- This user might have changed his handphone number and have not verified the new number - Please be cautious.

Where will these two new icons appear?
Currently, they can be seen at the Member Directory and at the member's MyAccount page. We will consider putting it into the Forum, Used Car or other sections in the near future. Icon will appear beside the member's UserID.

What are your benefits as a member?
For the first 4 months of the launching date of this service, Autoworld will run Lucky Draws for all who have successfully verified their accounts. More information of the Lucky Draws can be obtained here:- Autoworld Lucky Draws for Handphone Verified Member.
Members will stand a chance to win some exciting prizes. Besides this, as at 15th Sept 2005, only Handphone Verified Member can use the services below:-
1. Posting of used car classified
2. Posting of bikes and other vehicles
3. Posting of accessories.

In the near future, Autoworld will rope in more freebies such as discounts vouchers, contest, etc specially for Handphone Verified Members. 

How much does it cost to verify my handphone?
- Standard charge from telco to send SMS messages applies when you send request for Activation code to 36006. (Step 3)
- Additional one-time charge of RM2.00 applies upon delivery of the code.

Will you refund me if I make mistake in sending the request?
No, we do not refund as all money charged by telco will not be refunded to us. Please make sure you do not make the mistake. Error messages generated by Autoworld will be charged RM0.30 and will not be refunded.

I get the following message reply: 'Autoworld Handphone Verification: Invalid handphone format. Pls update at website & try again. This SMS RM0.30'. What does it mean?
This is because the Mobile Number column is not filled in your Autoworld account. You may have entered the number into the House Phone column instead. Kindly login to your Autoworld.com.my with userid and password again, go to the Member's myAccount page, and update your registration details first before requesting for the code again using your handphone. Please read the "IMPORTANT MESSAGE" above in 'How Do I Verify My Handphone?' FAQ above.

Do I have to verify my handphone number each time I change it?
Yes, every time you change your mobile number, you have to update the MyAccount registration details page, and repeat Step 1 above. You will not be able to use our services for a short while till you have completed your mobile number verification. We need to make sure you are contactable before you can start posting classifieds at our website.

What if the phone number I am using had been used by someone in your site before?
Don't worry, send a request to hpv@autoworld.com.my requesting us to check who the previous owner is. If their account were suspended, we need to verify your account before you can start posting. If his account is still active, we will query the existing number to find out more before we can get back to you.

I am not an Autoworld member. How do I verify and be eligible for your Lucky Draws?
The handphone number verification is only for Autoworld members. You just need to register with us as a member, and once you have activated your account, you may then proceed to verify your number.

Can I access the forum even I am not Handphone verified?
Yes, you still can at this time.

Hey, is this all you gonna do for us?
No, this is just the 1st phase (to improve the quality of all sign up members). We will introduce more services to all members in future.

If you have more queries, please send them to hpv@autoworld.com.my.